We believe in providing our customers with the highest-quality product and want you to be 100% satisfied with your purchase. If you are not completely satisfied, you may return your item(s) within 30 days of the purchase date for a refund if the item(s) is/are unworn and clean with original tags attached. Returns containing pet hair, stains, or odors cannot be accepted.
Treezyn Outlet purchases are Final Sale and not eligible for a refund or exchange.
Alternatively, you may ship your items back using the carrier of your choice. We recommend using a service with tracking capabilities. Please make sure that your return is shipped to:
Attn: Treezyn Returns
5840 Hwy 61
Jackson MO 63755
Once we receive your return, we will process it and issue a refund for the full purchase price (less the cost of shipping) to your original form of payment. Refunds are generally processed within 5-7 business days from the day we receive your package.
We are happy to help you place a new order and provide you with free shipping on your repurchase order. We will do our best to get your new products out to you right away, provided the item(s) is/are in stock. You will be charged for the new product on its way out to you and we will cover standard shipping for this order. Once we receive your return product, we will credit you for it within 5-7 business days. Please follow the ‘Making A Return’ instructions above.